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FAQ'S

HANDMADE. HAND-PRINTED. LIMITED PRODUCTIONS.


Salt Kured has a different approach when it comes to the apparel & goods world. Our craftsmanship, work ethic, attention to detail and love that goes into every item is what separates us from other brands.

Today, it has become common to pump out large quantities of clothing and rake in profits — you won't see any of that here!

We want to create clothing that is unique; clothing that when you wear it, you KNOW it was made to represent something more than a clothing line. We want our customers to wear our apparel with the same pride that went into producing each print. 

We put the work into every product, before it ever gets to you. The printing process is a personal experience, and we devote our time and effort into creating each individual piece.



INVENTORY AND AVAILABILITY

All items are limited in quantity and may contain imperfections in the prints.

The beauty of our process is that no two prints are identical. Due to the hand-printed nature and effort that goes into every item in the line, our standing inventory is very small. Please understand that returns and exchanges may be a longer process than we would like due to our limited quantities and sell-outs.

Our OG Collection items are the only products we recreate. Once items from our Monthly Releases sell-out they will not be reprinted, and will no longer be available. 

DELIVERY AND SHIPPING

Delivery takes 10–15 business days inside the States when selecting the basic $5.99 shipping method (USPS/FedEx). For customers who would like the FedEx 2-Day or FedEx Standard Overnight shipping methods the order must be placed before 2pm EST to guarantee those delivery times. Orders placed after that time will be processed the next business day. (FedEx does not deliver to P.O. Boxes, so unfortunately the 2-Day and Overnight options are not available for those shipping to a P.O. Box, we're sorry!) FedEx 2-Day and Overnight both do not deliver on weekends.

Orders placed after 2pm on Fridays, and throughout the weekends, will be processed on Mondays. Please note that even if 2-Day or Overnight shipping is selected it will not be processed till the next business day.

On occasion we do not have the entire order printed and we have to print the shirt to order. In these cases the order may take slightly longer to get to you. If this happens, we will make every attempt to notify you of the issue.

For international orders please note that in some cases your country may charge you duties, taxes, or import fees. We have no control over those and are not responsible for those fees!

Salt Kured is NOT responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. The customer is responsible for filing all claims. Salt Kured is not responsible for any package(s) once it is in the hands of USPS or FedEx.

*Any order, domestic or international, that is returned back to us for either having an insufficient address, wrong address, unclaimed, etc., the customer will have to pay for reshipment of the package. We do not cover/reimburse for shipping costs in regards to a return/exchange.


QUALITY AND WASHING INSTRUCTIONS

To ensure the quality and integrity of the garment, we suggest washing them on machine wash cold, with an initial water temp not exceeding 30°C or 65–80°F.

All garments and fabrics are blends, or pre-shrunk to ensure a true fit after washing. To preserve the print as well as possible it is suggested to wash the garment inside out ( with the printed side in ).


RETURNS AND EXCHANGES

We realize that you make choices in the buying process and we want you to be happy with your purchase. Returns/exchanges can be necessary and that we will do our best meet reasonable expectations when these situations arise. If, for any reason, you are not satisfied with your purchase please allow us to assist you with your order. We deal with returns on a per item basis. There are varying restocking and service fees. If you wish to make a return please contact us to discuss the matter first before sending back your items. We do not cover shipping costs for returns/exchanges.

No returns or exchanges after 30 days.

We do not accept items to be exchanged that were already previously exchanged.

All sales are final outside the U.S


WANT SALT KURED TO ATTEND OR SPONSOR YOUR EVENT?

We are always looking for new exposure, and opportunities to branch out. If you know of an event that we may be a good fit for just let us know! Click here to contact us!


WHOLESALE PRICES

We offer wholesale pricing to distributor accounts only. For more information, please contact our Account Manager via e-mail: Haley@saltkured.com


PROBLEMS OR ISSUES NOT ALREADY COVERED…

If you have any issues that have not been covered on this page, please contact us and we will get back to you in order to help you resolve the issue as soon as possible.